Accident Assistance

We’ve got you covered

An accident is just that – an accident. Nissan has you covered with the information to help get your Nissan safely back on the road as soon as possible. Certified Collision Centers, quality repairs, and new Genuine Nissan Parts are key to helping return your vehicle back to its pre-accident appearance, function, and performance.

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Nissan Collision Management

If a collision occurs in an equipped vehicle, then a driver may use the Collision Management feature in the MyNISSAN app to document damage and request transportation to the nearest Nissan Certified Repair Network facility. From the moment of the collision, to getting the vehicle back on the road, we’re here to make the process simple and efficient. Available now on select 2026 Nissan vehicles equipped with NissanConnect® Services. [*]

We’re Here for You

Complimentary Collision Towing

Nissan offers complimentary collision towing for ALL of our vehicles regardless of model year or warranty status. It’s how we help take care of our owners.

Call 1.800.NISSAN.1 (1.800.647.7261) for complimentary towing [*] to the nearest Nissan Certified Collision Center.

On-Site Safety

Immediately after an accident

You have a lot going through your mind after an accident. When you’re on the scene, remember to:

  • Call paramedics if injuries are suspected.
  • Stay clear of passing vehicles as you exchange information.
  • Notify the proper authorities and your insurance company after the accident.
  • Document accident details and information. Use our Accident Report Form to help you.
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Making Smart Choices

Choose a Nissan-approved body shop

You have the right to choose where and how your vehicle is repaired. Only Nissan Certified Collision Centers have been validated and approved by Nissan to have the tools, training, and knowledge to repair your vehicle properly. To keep your Nissan performing as designed, insist on new Genuine Nissan Parts from the body shop you choose and from your insurance company.

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*Only Nissan vehicles within a 50-mile radius of a Nissan Certified Collision Center, all others at owner’s expense.